Bronze and Silver
EntryOpening rewards, basic rebate and access to monthly progress tracking.
The lu888 VIP programme for Mexico organises loyalty into six levels: Bronze, Silver, Gold, Platinum, Diamond and Black. Progress depends on eligible monthly real-money turnover and account standing; tiers are reviewed monthly, while suspicious activity and promotional abuse do not qualify. As the level rises, weekly rebate may increase up to 1.5%, reload offers become more relevant and support receives higher priority. A personal account manager is available from Platinum, while Gold and above receive faster withdrawal review. Daily limits also differ: verified standard accounts remain at MXN 50,000, Diamond may reach MXN 100,000 and Black MXN 150,000 after enhanced verification.
6VIP levels
1.5%Maximum rebate
MonthlyTier review
MXN 150,000Black daily cap
How the six VIP levels are grouped
Progress is based on eligible real-money play during the month. The exact tier and any active benefit should be confirmed inside the account.
Gold
PriorityImproved rebate and faster withdrawal review for verified accounts.
Platinum and Diamond
Personal serviceManager from Platinum, stronger offers and up to MXN 100,000 daily at Diamond.
Black
Top tierUp to 1.5% rebate, highest priority and up to MXN 150,000 daily after enhanced review.
VIP benefits beyond a one-time bonus
The club creates value through recurring service and account advantages rather than a single credit.
Weekly rebate
The rate grows by tier and may reach 1.5% on eligible play.
Reload offers
Personalised promotions may appear according to tier, activity and account standing.
Priority support
VIP questions enter a preferred queue, with a personal manager available from Platinum.
Withdrawal review
Gold and higher tiers receive faster review without removing KYC requirements.
Birthday reward
A reward may be credited according to the current tier and verified date of birth.
Check your VIP tier from the account
The programme depends on eligible activity, verification and correct cashier use.
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Bonuses
When reviewing your VIP tier, review value, expiry, eligible games and wagering.
Bonuses →↳Login
When reviewing your VIP tier, open the profile that keeps balance, history and verification status.
Login →▰Cashier
When reviewing your VIP tier, check methods, minimums, status and verification requirements.
Cashier →◌Contact support
When reviewing your VIP tier, send the time, screenshot, reference and exact case details.
Contact support →Frequently asked questions
How many VIP levels does LU888 have?
There are six: Bronze, Silver, Gold, Platinum, Diamond and Black.
How do I move up a level?
Through eligible monthly turnover and good account standing, with a tier review each month.
What is the maximum VIP rebate?
It may reach 1.5% at higher tiers, subject to eligible play and the displayed conditions.
Does VIP remove withdrawal verification?
No. Higher tiers may receive faster review and larger limits, but KYC and payment controls still apply.
Check progress before the monthly review
Confirm the current tier, eligible turnover and active benefits directly inside the verified account.